Frequent Queries

Employees of Albertsons Companies can access their schedule, payroll information benefits information, and more using Direct2HR, both at work and away from work. Protecting these apps is crucial since they contain confidential company information and employee information.


Getting access to the portal is very easy, and the sign-up process takes only a few minutes. However, if you face any issues while accessing the portal or have some doubts in your mind, the below section will answer them.

Direct2HR Frequent Queries

Which features does Direct2HR offer?

Albertsons Direct2HR is designed as an employee self-service application. Employees must first and foremost understand this. After downloading the app from Google Play or Apple Store, employees will be able to take advantage of the following features:

  • My payroll
  • My schedule
  • My personal information
  • My job information
  • Support services for employees
  • My professional program
  • My learning development
  • Postings within the company
  • My benefits
  • My to-do list

What should I do if I need help?

We encourage you to get in touch with the Customer Support team if you have trouble accessing the website. If you need further assistance, you can contact Albertsons Companies Technology Support Center at 1-877-286-3200.

Exactly what is One Time PIN?

As an alternative to your current password, or if you forgot your password, you could use this to log into the application. 

What is mySchedule?

Among the services offered by Albertsons is this one. This is strictly for Eastern, Denver, Houston, Intermountain, Northern Cal, Portland, Seattle, Southwest, and Southern retail employees. You can view weekly schedules and request time off. To access mySchedule, enter your employee ID or LDAP username and password.

How can I access my Direct2HR account from my mobile device?

Both iOS and Android devices have a mobile application, and users can download it from the respective app stores and follow the steps to log in