Reset Password

Through its use of an application format, Direct2HR can be accessed via your mobile phone as a mobile human resources database. This portal allows you to access payment details at any time and see your balance anywhere. 


When you forget your Direct2HR employee login password, you cannot access the employee portal. If you are having trouble signing in, please click on the “Forgot password” link on the login page to receive instructions on how to change your password. 

Direct2HR Resetting Password

By clicking on the “Request One-Time PIN” link, you may, however, obtain a temporary password to access your employee account by using a one-time password. Before you begin, don’t forget to enter your employee username.

The password on your account should be changed if you are experiencing trouble accessing it. You can do this by following these steps. Password recovery for employees logged into their employee portal is quite straightforward. You can recover an employee’s password by following these steps:


  • Access the official portal using your web browser.
  • Click on the forgot password link to reset your password.
  • Enter your employee number in the relevant field.
  • Click the next button to go to the next page.
  • You will be able to successfully reset your password if you follow the given instructions. 

The third time you log into your account with the wrong password, your account will be locked. After you have successfully answered the challenge questions, your plan administrator will unlock the membership for you. You can always contact customer service if you need assistance setting up a new password. 

You can also access your account using the One Time PIN option. By choosing this option, you can request a One-Time Password based on your e-mail address or mobile number. Your identity will be verified before we send you the password.